Professional Gas/Electric Hot Water Heater Repair and Installation Services in and Near Woodbridge, VA

I've used 2Brothers twice now. Very professional, courteous, ... read moreI've used 2Brothers twice now. Very professional, courteous, on time. read less

Made an appointment at the end of the day for... read moreMade an appointment at the end of the day for next day morning service. They were early, courteous, wore booties (which I appreciate since I have a 6 month old daughter). Were prepared with the garbage disposal in the truck. Had it fixed in less than 15 minutes. Fantastic job! Thank you! read less

They were great!

Fast, friendly, dependable. Advised less expensive options that worked well.

The service was thorough and very professional. Will not... read moreThe service was thorough and very professional. Will not only recommend 2 Brothers Plumbing to others, I will use their services whenever plumbing work is needed. read less

2 Brothers did a great job. Good quality work and... read more2 Brothers did a great job. Good quality work and affordable pricing. read less

The service and pricing were excellent. I requested the... read moreThe service and pricing were excellent. I requested the quote on Saturday evening and was contacted by 2 Brothers on early Sunday and the job was completed before 12:30pm on Monday. Exceeded my expectations! read less

The technician was friendly and courteous. He noticed that... read moreThe technician was friendly and courteous. He noticed that my hot water heater had been turned all the way up, questioned that and offered to reset it for me. I would definitely hire 2 Brothers Plumbing again. read less

Prompt fault isolation and fix to a ceiling leak. cut... read morePrompt fault isolation and fix to a ceiling leak. cut hole in basement ceiling to find the leak in 1/2 copper pipe, replaced with a new section of pipe. Please note some contractors/plumbers do/will not patchwork drywall however the initial problem was solved no problem read less

Actually arrived early! done in 30 minutes. Would... read moreActually arrived early! done in 30 minutes. Would definitely recommend! read less

I had a chair-height toilet installed.
they scheduled the... read moreI had a chair-height toilet installed.
they scheduled the job for the same day. They also arrived ready to do the work within the timeframe they said they would be here read less

Jerman was great! We had some challenges with an older... read moreJerman was great! We had some challenges with an older house and he was right after it. Needed follow up to finish the job and he was prompt, available and eager. I had a bit of frustration that anyone experiences when stuff breaks but he was fantastic and extremely helpful. Define puts the customer first. Thanks again! read less

Very professional and promt.

I will say that from start to finish I had... read moreI will say that from start to finish I had constant communication which is important to me. This was a very small job of just rerouting hot and cold lines so that I can make a pass through larger so many plumbers did not want to do it!

They arrived earlier than we agreed upon which was great and finished the project earlier than the estimate that they provided to me! I will definitely be using them again for my other projects. read less

I am VERY PLEASED with the professional level of service... read moreI am VERY PLEASED with the professional level of service I received from Jemal (2 Brothers Plumbing). He communicated effectively, completed the installation of my water heater ALONE (because his partner had a last minute family matter to address), and was still able to complete the job in less time than he had initially estimated it would take. The consummate professional, he did EVERYTHING he said he would do and ensured he left the work area clean and tidy. I would not hesitate to hire 2 Brothers Plumbing again in the future for any household plumbing needs. read less

Very happy with the service, but to cut the dry... read moreVery happy with the service, but to cut the dry wall 40 inches long, 10 inches wide, and replace a 1/2 inch diameter, 40 inch long copper tube for $385.00, to me is a little too much. read less

Two Brothers was very professional and did the job very... read moreTwo Brothers was very professional and did the job very quickly and efficiently. They wore covers or their shoes so as not to track in from outside. They followed up and kept us posted throughout the entire process. They cleaned up and did not make a mess. We would definitely call on them in the future. Very satisfied. read less

Very attentive to my needs!

Completed the job within the scheduled time,

I've hired these guys several times now for small jobs... read moreI've hired these guys several times now for small jobs (hot water PM, faucet repair). They respond quickly and arrive on-time, plus they follow up to ensure you are satisfied. Because I was not completely happy after the last job (an expectations misalignment between us, no harm/foul), Jamal went out of his way to come back and see to my satisfaction. He left in 10 min with a smile. You don't see that kind of attention very often. I'll hire them again. read less

The job was started & completed as promised.

Jemal, fix my problem in all of ten minutes... also... read moreJemal, fix my problem in all of ten minutes... also gave me good information on anther concern I had.
I will make 2brother plumbing... my choice for all my plumbing needs go forward... Thanks, Jemal read less

Arrived promptly, were polite, quick, cleaned up the work area,... read moreArrived promptly, were polite, quick, cleaned up the work area, and unclogged my drain. Would highly recommend. read less

Arrived as scheduled. Work was very satisfactory.

The owner was competent and courteous.

Very prompt and resasonable! Excellent customer service, quick and... read moreVery prompt and resasonable! Excellent customer service, quick and concise. Highly recommend Jemal for any plumbing needs. read less

Very prompt and worked to resolve drain issue.

Very professional, prompt and courteous...

When you have to call a plumber, its usually not... read moreWhen you have to call a plumber, its usually not a good thing. We had a clog that ended up costing us thousands. But, we would have paid much more had it not been for 2 Brothers. They showed up same day and was honest with us about the work that would be required and the cost. Jemal was professional, thorough and an absolute expert on tackling our botched bathroom pipes. Excellent work, extremely professional and reasonably priced. read less

Very professonl

Very professional and knowledgeable plumbing

I was delighted with the great service done by Jemal.... read moreI was delighted with the great service done by Jemal. He was efficient, prompt and thorough. I will definitely be using him again for future improvements in my home. read less

Young man was very nice. Did the job quick.

He was very polite and professional!

I was very pleased with the service which Jamal provided.... read moreI was very pleased with the service which Jamal provided. I plan to use them again very soon to replace a hot water heater. I feel very confident that I will be charged a reasonable price. read less

GREAT FRIENDLY PROFESSIONAL ON TIME CLEAN AND NEAT SERVICE

Multiple plumbing jobs thoroughly completed in minimal time, followed up... read moreMultiple plumbing jobs thoroughly completed in minimal time, followed up with thorough clean-up. Great job! Would hire again! read less

Would hire again without a second thought! Neat, thorough,... read moreWould hire again without a second thought! Neat, thorough, reasonable price. read less

They responed immediately, very professional and friendly, assessed/discussed job... read moreThey responed immediately, very professional and friendly, assessed/discussed job and cost for repair (water main leaking - 2 story colonial - to foundation of home); completed repair same day at cost discussed in a reasonable time frame. Also provided a warranty on their work. Excellent!! read less

Did what he said.

They did a great job!

Two brothers did a good job

Two brothers showed up on time and did a good job

Jamal was prompt and very informative of the work required... read moreJamal was prompt and very informative of the work required and performed. read less

Short and sweet, this provider was FANTASTIC!

Easy to contact and responded quickly.

Jemal called to set up the appointment within half an... read moreJemal called to set up the appointment within half an hour of my request. He was polite, helpful and kind. He arrived on time. He worked with me to figure out what to do with the leak issue. He had the perfect solution. He seems a fine man. read less

In this area, it can be difficult to get any... read moreIn this area, it can be difficult to get any of the skilled trades to come to your home or business quickly. I've had two cases where I've called 2 Brothers Plumbing and they were excellent, responding same day and once after-hours. They were good to work with and professional; and the work was done well. I would definitely recommend them! read less

We had had our shower repaired a couple of times... read moreWe had had our shower repaired a couple of times by 2 different companies but 2 Brothers was the only one that got it right. They were able to schedule us right away, the technician was on time and the price was fair. I currently have another project I need to have done and I have scheduled them for tomorrow. read less

I was very impressed with Jemal and his team. Very... read moreI was very impressed with Jemal and his team. Very friendly , answered questions , efficient and knowledgeable. My home warranty recommend 2 Brothers and after others failed I was glad they did because I was able to meet with 2 outstanding plumbers. Would call again if needed plumbing work in the future. Laverne, Va read less

They are the only company that that would give me... read moreThey are the only company that that would give me an up front estimate from what I inquired about online- they are not afraid to be honest about their prices. When I need a plumber they will get my business. read less

Good work, Jamal is a solid guy. Quoted me a... read moreGood work, Jamal is a solid guy. Quoted me a price. The work was more then he thought but didn't change the quote. Definitely would uses these guys. read less

Jemal is great! He made an effort to squeeze us... read moreJemal is great! He made an effort to squeeze us in before he left for vacation, gave me a courtesy text on his way from his previous job and arrived right on-time, was friendly and professional the whole time he was at our house, got the problem solved, and cleaned up after himself before leaving. His prices are even very reasonable to boot. read less

Called these guys after a pipe burst in our basement.... read moreCalled these guys after a pipe burst in our basement. They came out the same day and promptly fixed the problem. Very professional and courteous. Prices are reasonable. read less

I had called Jemal the other day in regards to... read moreI had called Jemal the other day in regards to an emergency my boyfriend and I had in our daughters bathroom, as well as a busted small pipe that leaked in our basement. He came as soon as he could, and already had know what the issue was once I had showed him where the leaks were coming from. He was very prompt and fast. My boyfriend and I were frustrated because it was on thing that lead to another issue but thanks to him everything was well taken care of. My boyfriend and our shower was even loose and he cocked it for us with no problems. He deff gets 5 star rating from us. In the near future if anything were to occur will will definitely call him again to make sure our house is suppose to be accurate. The leak was very very small too when he had to open up the wall to see where the water was draining from thank god it was found and fixed!!! read less

They came the same day to help fix a leak... read moreThey came the same day to help fix a leak from the refrigerator line that was dripping into my basement. Jamal was very nice and did a great job.I have a plumber. read less

Excellent work done in a hurry. we needed emergency work... read moreExcellent work done in a hurry. we needed emergency work he came as fast as he could. We were pleased with the service. read less

Thank you Jamal from 2 brothers plumbing for coming out... read moreThank you Jamal from 2 brothers plumbing for coming out at such short notice. I had a sump pump issue and needed a plumber right away and in the evening. Finished the job in a timely manner and was very professional. Thanks again,I now have a plumber! read less

My husband and I have used this company twice for... read moreMy husband and I have used this company twice for our plumbing needs. They call in a timely manner to schedule appointments and show up when they say they will. The plumbers were knowledgeable and understood our plumbing needs. Both times the service was quick and efficient. We would definitely recommend this company and would use them in the future! read less

At 1:30, we heard the sound of water gushing from... read moreAt 1:30, we heard the sound of water gushing from somewhere...so naturally, I continued to play my video game until my wife came streaming & screaming upstairs about the basement being flooded...I went to the basement, saw it was that dreaded PVC piping & turned off the water in the house. I called Marines-they couldn't do it until the next day-cool. I called Kinnett-they would have to charge me Overtime @ 250 per hour to come out (overtime for a 2pm call???)-no thanks. Called 2 brothers and Jemal was here in 45 minutes..problem was resolved in less than 30 minutes and I'm back to playing my video game (It's my day off--Don't judge me!) Seriously, @ Brothers is professional, Reasonably priced, good customer service and knowledgeable. Very pleased & Much appreciated! read less

Had a gas leak for over six months had to... read moreHad a gas leak for over six months had to call the county they told me that I could have blew up with my children inside of the house bad gas leak. it took six months for my work to get done and I have to keep calling to try to schedule an appointment when the appointment was canceled no one called me and told me I had to keep calling and calling horrible service no apologies no nothing I had to miss work and when I did call off of work they still didn't show up no apology then either I was told they have other customers and I have to wait till whenever day they were available to come out so I basically had to live my life around them in order to get my gas line fixed I would not recommend this company to anyone especially if you have children and he deals with gas. Jamal is rude and unprofessional. You have to keep calling and leaving messages. If your lucky you might get a text from him. And left holes in my walls and want more money after waiting half of a year for a job to be finished. read less

Diagnosed main water line leak, proceeded to dig to this... read moreDiagnosed main water line leak, proceeded to dig to this location and determine heavy equipment was required and charged for the digging that he FAILED to determine depth.. Got a second opinion there was NO main water line leak. read less

Arrived late for appointment but did call and said they... read moreArrived late for appointment but did call and said they would be late. read less

Work was overall sloppy, joints not tighten, wires removed not... read moreWork was overall sloppy, joints not tighten, wires removed not put back in place…etc. I had to explain the same thing several times and still did not get all the pipes in the right place, will have to pay another plumber to come out and fix it. Burned a newly bought hot water heater by using the old 220/240v wire to make a new socket and then plugged it in without checking the voltage! I had to contract a new company to come out and replace the system, $4,500 later and with minor modifications, I had hot water. To his defense he offered to replace it but at that time I did not want him to touch anything else in my house. This cost me a lot more than what I bargained for… will never use again!
He was easy to get along with but his work quality is below standards. read less

Didnt fix the problem toliet is in worse shape than... read moreDidnt fix the problem toliet is in worse shape than it was when they got here. Before I just couldnt flush using the touchless sensor, but could flush turning the water valve on and off. Now it doesnt flush at all, water tank will not fill so I am in worse shape then when they got here. Will not use again or recommend to anyone read less

They responded almost instantaneously and were able to come out... read moreThey responded almost instantaneously and were able to come out the same day, which was critical as the problem was with our kitchen sink.
The technician, Jemal, was most courteous, professional and efficient. He diagnosed the problem immediately and completed the repair quickly. He even improvised an improvement to the initial installation that was done incorrectly.
The problem was the disposal, which needed to be replaced. He did not have the same model on the truck and ended up installing lower version of the same brand. He assured me it would work as well, and so far we have noticed no difference.
The total charge of $400+ seemed high given that that model disposal is available for around $100. However, to be fair, I have no other estimates with which to compare. The prompt response, the same-day service, and the high quality work certainly justify an above average rating for value.
I have added them to my "Favorite Pros" and would definitely call them next time I have a plumbing problem. read less

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They were very prompt and fixed the leak. They... read moreThey were very prompt and fixed the leak. They left the floor around the toilet sticky and dirty after replacing the seal. read less

I hired Jamal with 2 Brothers Plumbing because had a... read moreI hired Jamal with 2 Brothers Plumbing because had a water leak in a room with the water heater and the furnace, Jamal verbally quoted me $320 to fix the water leak, Jamal spent approx.10 minutes on the repair and did not replace any parts, just labor. I feel that I was overcharged and felt that Jamal took advantage of the fact that it was the weekend. I do not intend on using this 2 Brothers services again and I thank HomeAdvisor was allowing me to voice my complaint. read less

did job fine just expensive

Contacted with hope to schedule service the next day, was... read moreContacted with hope to schedule service the next day, was accommodated the same afternoon. Work was explained while it was in progress, followed the whole repair process with no questions, problem resolved. read less

The pumblers did not fix our pumbling issues. We... read moreThe pumblers did not fix our pumbling issues. We had work done on February 1 and they refused to come out 20 days later to fix the issue that they did not orginially fix. read less

Final price was different form what was quoted over the... read moreFinal price was different form what was quoted over the phone. (said $125.00 / charged $375.00) Was hired to snake drains but poured a solution in the drains instead and said wait 24 hour before using the drain. After 24 hours, still had problems. Said they fixed a leak by replacing shower diverter ($619.00) but leak still exist. My total cost was $1,023.83 read less

Great and timely service. Reasonable pricing too!

Over priced!!! Charged. $6 additional dollars for using credit card

He was efficient.

This company responded within 24hours

2 Brothers pluming give us a price and upfront and... read more2 Brothers pluming give us a price and upfront and when finish he give us a different total price. he did two jobs for us installed water heater/ fix leaking pipe. couple of weeks later i called him to install/replace radiator, he came saw the job and said it will cost $100 each to replace 3 radiator we were fine with that he also send us to get new radiators which was very expansive but we had to get it. the problem was $100 became $125 each the items were installed but he could not get it to work so he left and it unchecked he call me and told me and i said that is why i am paying you fix it, but he said he can't so he left without making sure heat was in the radiators read less

I appreciated being contacted prior to my appointment to provide... read moreI appreciated being contacted prior to my appointment to provide the service earlier. I was also given honest answers to questions and concerns I had regarding my service read less

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He was good

I've used Two Brother's Plumbing 3 times now. I decided... read moreI've used Two Brother's Plumbing 3 times now. I decided to give 1 star due to my first service with them. Cesar was an excellent plumber and was very professional and knowledgeable. The 2 other times I was assigned Jemal. He knows I am a single mother and have 2 small children in the home. I've also explained to him that they do flush small things down the toilet that I have witnessed from time to time. He came for a service the last time and I was extremely disappointed. The toilet would flush intermittently but then fill very slowly at times and not flush. After my mom who was in town visiting told him this he proceeded to say "Well if it flushes while I'm here I can't do anything". He brought in compressor plunger, flushed it and left. I got home from work, and was the first person to use the bathroom after he left and it wouldn't flush and water would fill to the top. I called late Thursday afternoon, left a voicemail and no call was returned back to me. I called back Friday morning and spoke to Jamal. He proceeded to tell me "I don't know what to tell you, it flushed when I left" and that he couldn't come back till WEDNESDAY. I am throwing a party for my 4 year old son on Saturday and couldn't wait for him to come back again and be charged another $100 fee to do a job that he didn't know how to do. My poor father, after flying in from TX for the party, who is NOT a licensed plumber was able to diagnose and take care of the problem instantly. He took my toilet apart and found a wooden puzzle piece as large as the palm of my hand in the P trap. I had to miss a whole day of work due to trying to fix the issue that Jamal refused to assist me with. I will NOT be using them again and I hope no one else has to go thru what I did. Loss of $100 and a full day of work missed for a job that was not completed. read less

Absolutely the worst plumbing experience I had ever had.... read moreAbsolutely the worst plumbing experience I had ever had. During the early morning hours of Sunday May 1st my water heater tank ruptured and was leaking all over my utility room floor. I have 6 adults and a 4-year-old in my house we depend on hot water. Anyway, around 8:00 am that morning I called and open a work order for my home warranty provider. My home warranty provider contacted 2 brothers plumbing to evaluate and provide the repair to my hot water heater. Their initial visit was scheduled for Tuesday morning at 8:00 AM. Jamal from two brothers plumbing showed up at 8:35 AM Tuesday morning he spent about five minutes evaluating the water heater I showed him where the leak was, and he said he understood. Before Jamal left, I asked him to contact my home warranty provider and ask for authorization to replace the water heater. Jamali informed me that he would not call the warranty provider until the end of the day. I said OK and Jamal left my home. Later that evening around 7:00 PM I called my home warranty provider and they told me that 2 brothers plumbing had not submitted anything reference to my ticket. I waited until the next morning to see if maybe my home warranty providers system was slow or hadn't been updated and I again called my warranty provider. They again confirmed that 2 brothers plumbing had not submitted anything to authorizations. I then called 2 brothers plumbing and asked Jamal if he had submitted the information needed to get authorization to replace my water heater to which he stated he already submitted the information to the provider. Now I understand sometimes systems can be slow, so I waited until the afternoon to call my warranty provider back again they stated 2 brothers had not submitted anything in reference to my ticket and they were still awaiting during my conversation with the home warranty provider. My provider called 2 brothers plumbing and Jamal asking if he had updated the work order and Jamal told them he had not submitted anything and was working on it. It is now Wednesday evening around 9pm and I once again call my provided to see if the order had been updated. As I suspected not word from 2 Brothers Plumbing. I still have no hot water. My issue is not with my warranty company my issue is with 2 brothers plumbing if they would have submitted the damage report or even called into authorizations providing the damage report this could have been put to rest quite easily. The home warranty provider would have authorized them to replace my water heater and I would have hot water in my house. Unfortunately, this has not happened my feelings about 2 brothers plumbing is it is not a reputable company, they blatantly told me an untruth, they did not follow through on what they're supposed to do to get authorizations from providers to repair broke items. This leaves my household with no hot water. As a last resort I called my warranty provider and had 2 brothers removed from the work order. Update Thursday morning the work order was given to another vendor, which I spoke with this morning, and they will be at my house around 5pm ish. They will call authorizations to get the OK to replace the water heater with the one that they will have brought to my house. read less

I didn't want to write this review but after having... read moreI didn't want to write this review but after having no hot water, no showers with running water period and the plumber arriving with the wrong part, I feel I must. I have 3 kids, a toddler and 2 teenagers, if it wasn't because we just recently got a gym membership, we would not be able to shower. I was referred to this company by my home insurance ORH. When Jamal first arrived at the first appointment he smelled like he had a rough night of drinking, you could still smell the alcohol on him. He arrived and all he did was look down and said I needed a new gas valve, didn't touch or test anything. Took pictures and said he would order the part and come back when he had it and he seemed annoyed when I asked a question. 2 days later he arrives again only to realize he ordered the wrong part. He said they gave him the wrong part because he didn't tell them my water heater was an older model. And now They're scheduled to come back 5 days from now. The worst part is that I haven't mentioned their customer service... HORRIBLE. How these guys have 3 stars or more is beyond me. They have no sense of customer service. They just want that money. I called asking what we can be done and the guy tells me there's nothing he can do to rush the order unless I want to drive to Ohio myself and then has the nerve to say he doesn't want to sound r.. I cut him off and I said but you are. I said I appreciate it and hung up. I will be reporting to my home warranty to remove this horrible company from there list. Avoid them, take your money else where. read less

The most horrible plumber ever. No concept of customer service... read moreThe most horrible plumber ever. No concept of customer service just make money and leave. read less

Extremely timely,professional and reliable. I had a water heater... read moreExtremely timely,professional and reliable. I had a water heater that busted last night. I called 2 Brothers plumbing and I was instructed on what to do to reduce further damage and was advice on what I should do to mitigate any possibility of further damage and ensure safety. They said they would be out the next day to do an analysis of the water heater. I let them know that it was 24 yrs old and I thought it was beyond repair and they agreed. The next day they called to let me know they were on their way. They arrived and took out the old and installed the new unit in about 45 minutes. They are the best in the business, Great company! read less

This company came in like super heroes and saved the... read moreThis company came in like super heroes and saved the day. I was literally living above raw sewage. Another company couldn't complete the job. 2 Brothers solved my issue in 1 day! Thank you! read less

My home warranty, American Home Waranty called this company out... read moreMy home warranty, American Home Waranty called this company out to repair a broken shower faucet. They came out and indicated they had to order a part. A few days later I found the part at my door. I called them an asked when they are going to install, they said they are not I am suppose to install the part. Why would i need a plumber if I could do it myself. Horrible customer service. Do not recommend them under any circumstances. read less

Can't say enough good things about these guys. Our house... read moreCan't say enough good things about these guys. Our house has older plumbing which comes with its issues, Two Brothers is treats every call with a sense of urgency, and ultimately fixed our issues. 10/10 would recommend, best service in Casa Grande! read less

Terrible and Terrible!!!! Our home warranty company sent these guys... read moreTerrible and Terrible!!!! Our home warranty company sent these guys to our home and it was the worst mistake ever. These guys don't know anything about plumbing, customer service nor how to run a business! Please change the name to "2 Terrible Brothers Plumbing". read less

Horrible customer service. Accepted our work order via First... read moreHorrible customer service. Accepted our work order via First American Home Warranty, and then subsequently claimed they never did, resulting in the loss of an entire day and multiple phone calls. Do not recommend this organization due to poor customer service. read less

Quick, efficient, and timely service. Jemel was very knowledgeable and... read moreQuick, efficient, and timely service. Jemel was very knowledgeable and knew how to repair the issue with my leaking pipe. Everything was great. read less

2 Brothers Plumbing was great - on time, knowledgeable and... read more2 Brothers Plumbing was great - on time, knowledgeable and professional (did I say on-time) they were able to quickly assess and fix our leaking bathtub faucet after was originally diagnosed by another plumber as being a bigger issue that ultimately saved us hundreds of dollars. I've learned the hard-way with trying to establish a connection with a reliable and honest Plumbing company or contractors for that matter. 2 Brothers plumbing is my go to - Thanks Guys! read less

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Worse service ever . Actually no service . They just... read moreWorse service ever . Actually no service . They just don't show up even for appointments they make . Times and dates they pick . I took a day off after accommodating their schedule. Have emails and texts as proof of time and date. They did not show up , when I called their office .. first they couldn't find the appointment then they said it was a miscommunication and told me I would have to wait another week. None one said " I am sorry, or we will expedite or in any way go out of our way to help as it was our screw up." Instead they were determined to provide the worse customer service as possible . This must be one magical business ( sarcasm) as it obviously does not need customers, actually repeat customer as we would have have been a repeat customer . Oh well guess they have not heard that bad new travels a lot faster then good news. read less

2 Brothers were sent out twice after not being able... read more2 Brothers were sent out twice after not being able to fix the leak. I had a contractor come out and show exactly what was going on. Called the warranty company and explained that after two times of 2 Brothers coming out, the issue was not fixed. Oh, and there is only one plumber at this company. I didn't trust the work he did, and so when I requested a different technician they said he's the only one they have. Thankfully the warranty company is cancelling the work order and getting a different plumbing company. Maybe it's only like this with warranty companies. If so, it's bad. Please hire another technician or go back to retraining. read less

These people were sent to us by the home warranty... read moreThese people were sent to us by the home warranty company as a leak was detected during a home warranty inspection, Jamal came out on the 20th of December. I showed the technician the photographs of the leaks and explained this problem happened before. He literally put his hand under the unit said no water and left. Took him three whole minutes. Came home to a flooded basement the 25th of December! Had to pay water remediation company and holiday surcharge of 500 for 2 Brothers negligence and file a claim for water damage. These are not professionals. So many negative comments from people referred to them by Home warranty company and yet these companies still work with this provider!! Unreal! read less

Advised by home warranty. Misquoted and diagnosed tHe issue. Said... read moreAdvised by home warranty. Misquoted and diagnosed tHe issue. Said would need to rip out all pipes out of the walls to remove blockage in a pipe. This was untrue as GEO plumbing came in and replaced a part on a faucet and there was no issue whatsoever with pressure. If I had gone with 2 Brothers I would have spent thousands. Another quote was the water heater was priced a lot more than GEO plumbing. I will be advising home warranty to not use this plumbing service. Overall the gentlemen that care into service need to work on their customer service. I unfortunately don't recommend this group. read less

Around 8 months ago, I was referred to them through... read moreAround 8 months ago, I was referred to them through our home warranty. They came out within a couple of days to deal with a leak we had. They dealt with it and all was good. About a week ago, we called them out again because we were concerned we had a recurrence of the leak - and they were ready to send someone out the next day. Because of scheduling on our end, that didn't happen, but they did come out. The issue wasn't a recurrence of the original leak, so the original work they did was still fantastic. The only thing that keeps them from 5 stars for me is that on the first occasion, when they had to tear out ceiling, they left behind something of a mess - not a huge mess, but enough that it was annoying. This time, there was very little mess. read less

Terrible! Was referred by my home warranty company and completely... read moreTerrible! Was referred by my home warranty company and completely blew off our emergency. I cancelled the call through the warranty company and was able to get a professional service to come within an hour! Two weeks later these idiots called to see if I needed a plumber. UH... no Thank YOU! read less

2 Brothers Plumbing did an outstanding job completing the plumbing... read more2 Brothers Plumbing did an outstanding job completing the plumbing phase of my basement project which including a bathroom and wet bar. Their price and quality of work was absolutely excellent. Strongly recommend them. Thank you. read less

Bad service. I asked the guy to fix water heater... read moreBad service. I asked the guy to fix water heater and he left behind no fixed problem. Not professional job. read less

We were put in touch with them through our home... read moreWe were put in touch with them through our home warranty for a shower leak. They came and said it could be a bigger problem with the piping or could be the caulking around the bath faucet. They told my husband to buy the materials and fix the caulking himself. They collected their fee and left without having performed any service. My husband removed the caulking to find a gap of a 1/4" between the wall; caulking would not properly fill the gap.After a week of being unable to use the only shower in our home, we called another plumbing service to fix the problem. 20 minutes after he arrived, he replaced the faucet, caulked, and it was fixed. And it cost less than the initial fee for 2 Brothers to just step foot in our home. Not impressed with professionals who tell us (not professionals) to do it ourselves. read less

Had my water heater installed by Joe. He was very... read moreHad my water heater installed by Joe. He was very professional, efficient, and did a great job. read less

Home warranty company sent these guys to fix a few... read moreHome warranty company sent these guys to fix a few small plumbing issues. Our shower had a small leak and when the technician looked at it, he said the valve behind the wall wasn't compatible with the on/off handle and the only way to fix it was to replace the valve and handle which the home warranty won't cover. I had another plumber come out to replace the shower valve and handle. That plumber actually took things apart, whereas 2 Brothers Plumbing did not, and found that it was a faulty cartridge. The entire assembly did not require replacement. The part was only $60. He suggested that 2 Brothers Plumbing probably didn't have the part needed on their truck and didn't feel like going out to get it and come back to replace it. I do not recommend this plumbing company. I had three issues for them to address, one was fixed, the second was poorly done, and the third (aforementioned shower valve) I was lied to about. read less

Very knowledgeable and responsive. Saved me alot of money. ... read moreVery knowledgeable and responsive. Saved me alot of money. Would definitely call 2 Brothers Plumbing before anyone else. Highly recommend! You will not be disappointed !! read less

Made an appointment at the end of the day for... read moreMade an appointment at the end of the day for next day morning service. They were early, courteous, wore booties (which I appreciate since I have a 6 month old daughter). Were prepared with the garbage disposal in the truck. Had it fixed in less than 15 minutes. Fantastic job! Thank you! read less

I used 2 Brothers Plumbing and paid more than all... read moreI used 2 Brothers Plumbing and paid more than all of my other quotes because of the overall positive customer reviews. Unfortunately, this was not my experience. My rating provides one star for snaking my clogged kitchen drain 50 feet and temporarily getting it working on Wednesday. Minus one star for not clearing out the grease that commonly clogs kitchen drains, so it was totally re-clogged by the time I got home the same day. Minus one star for missing appointment on following Tuesday. Minus one star for finally returning 9-days after first visit, pouring in chemical drain cleaner, spilling cleaner and discoloring my stainless steel tub, and leaving house with the drain still clogged. Minus one star for generally poor customer service and communications. I ended up unclogging the drain myself with a bottle of Mr. Plumber left overnight, and about 8 gallons of water brought to boil. read less

Horrible communication between me and the office/technician. When technician finally... read moreHorrible communication between me and the office/technician. When technician finally came in to fix faucet didn't even say hello or even acknowledge our presence, was on a phone call with someone else the entore time. read less

Thank you Jemal for coming out and taking the time... read moreThank you Jemal for coming out and taking the time to fully assess my issue! You give top notch service and put my mind at ease after a week of pure turmoil with a leaky pipe and other issues. Your service was top notch! read less

Short and straight to the point water heater replacement. Jemal... read moreShort and straight to the point water heater replacement. Jemal responded quickly on yelp with a quote and worked out a good deal. He is not very interactive which I think is a good thing as most owners try too hard to impress that it can get in the way of the work. He did an overall good job. read less

absolutely the worst customer service ever. Jamal never scheduled me... read moreabsolutely the worst customer service ever. Jamal never scheduled me the first time after 2 calls then scheduled an appointment for Monday 10- 12 then I call Jamal at 11:55 and he says I called you and hour ago and I went on to the next thing. really? if I commit to a time for a service professional I am home. It was the plumber who didn't have me on the schedule on Thursday and oh by the way you didn't come at the designed time again even though the text sent said you are on your way.the worst, I would not recommend them to anyone. never any apology or anything. so many excuses I hung up on the phone with a thank you for nothing. read less

Good, quick service for a reasonable price and on Thanksgiving... read moreGood, quick service for a reasonable price and on Thanksgiving Weekend no less. read less